Privacy Policy
We are updating our Privacy Policy as part of our GDPR readiness efforts. The level of privacy protection for your information is not changing. Our updated Privacy Policy has been effective since January 4th, 2026.
1. Introduction
This data protection policy explains how LOUNGE-RADIO.COM Association processes personal data
when you visit our websites or disclose personal data to us by other means. Privacy protection and personal data security are important matters to us and ones that we take into account in all our processes at all times. As a result, we always treat your personal data confidentially and in compliance with statutory provisions.
We also respect the Children’s Online Privacy Protection Act (www.coppa.org). Our websites, mobile apps and services are not intended for children under the age of 13. If you believe that we are processing the data of a child under the age of 13, please inform us.
2. Our principles for processing personal data
2.1 How we process personal data
If we process information about you, we will inform you of this data processing, its legal basis, transmission of data to third parties, duration of data storage and your rights. We will do this in comprehensible language in advance or as quickly as possible. We will never process your personal data for any purposes except those for which we collected it from you or for which you have subsequently given your consent. In addition, we will take appropriate measures to verify the accuracy and completeness of data and will not sell or transmit your personal data to third parties by any means without your consent. Our service providers, which help us to operate our website and perform our services and with which we have concluded non-disclosure agreements, are an exception to this rule.
2.2 How we secure your personal data
We apply appropriate technical and organisational measures to protect personal data. However, transmission over the internet is always at your own risk.
2.3 Transfer to third countries
To ensure the availability of our websites and services, we use back-up systems in the EU and the US to store additional copies of your personal data. In addition, some of our service providers are located in foreign countries, particularly in the US, and so it is possible that your personal data could be transferred to these countries. The EU has determined, however, that the countries in question have appropriate laws to protect your personal data.
2.4 Duration of processing
We process your personal data only for as long as we need it for the stated purpose. If we process your personal data on the basis of your consent, we will stop processing it immediately as soon as you revoke your consent. In other cases, we will erase your personal data after 2 years.
3. Personal data processed
3.1 Website usage
We process data related to your use of our websites (such as your IP address, location, browser, operating system, referrer URL, the duration of your visit, pages you open, and files you download, links you click, search terms, navigation paths and information on the time of day, frequency and patterns of website use). If your visit is the result of online advertising (such as banner ads, search engine ads, etc.), we will record which element motivated you to visit the website. In addition, our websites use small text files that are saved to your computer (‘cookies’). You can choose your cookie preferences in ‘Show details’
Most web browsers allow you to block or delete cookies. More information on this is available in your browser’s help menu. If you block cookies, some of the functions on our websites may no longer be available to you.
We process your personal data for the exclusive purpose of monitoring, securing, improving and adapting our websites. This data processing takes place on the basis of our legitimate interest in operating our websites and offering our services, and on the basis of your consent, which you can revoke at any time.
3.2 Email and correspondence
If you contact us, your email and provided information are used solely to respond to your request and for customer service.
4. Service providers
- PayPal: To process orders placed on our websites, we use PayPal Inc., 2211 North First Street, San Jose, CA, US (paypal.com). To settle the financial transaction, your order information is passed on to PayPal and stored on PayPal’s servers, which may be located abroad. Information on PayPal’s data protection policy can be found in the PayPal Privacy Policy.
- Newsletter mailings: To send newsletters, we use Mailchimp from Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, US. Your email address will be stored on its servers and used exclusively to send newsletters. Information can be found in the Mailchimp Privacy Policy.
- Cloudflare: To speed up and increase the availability of our website, we use the CDN Network of Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107. Information can be found in the Cloudflare Privacy Policy.
- Stripe: For accepting donations we use the service of Stripe Technology Europe, The One Building, 1 Lower Grand Canal Street, Dublin 2, Ireland. Information can be found in the Stripe Privacy Policy.
5. Personal data processed by third parties
Our websites may contain content from third parties, some of which use cookies and other active components (‘plug-ins’). These items are activated when you select one of the graphics concerned on our websites. With activation, you establish a link to the website of the third party and consent to its data processing. We have no influence over the relevant data processing.
6. Warranty and liability
We exercise great care when creating our website. However, we cannot guarantee that the content is accurate and correct, and we exclude any warranty or liability relating to the use of our website. In addition, our website contain links to third party websites. When you click such a link, we no longer have any influence on the processing of personal data by these third parties, and we exclude any warranty or liability relating to this. The current data protection policy does not apply to such linked websites.
7. Your rights and contact
We are happy to provide you with information on whether and which personal data of yours we process. In addition, you can assert your right to correct, block or erase your personal data within the scope of applicable statutory provisions. Please direct any queries in relation to data protection to the following postal or email address:
LOUNGE-RADIO e.V.
c/o Thomas Zumbrunnen
Schellenackerstrasse 16A
CH-5400 Baden, Switzerland
dj@lounge-radio.com